OIERP Office of Institutional Effectiveness, Research, and Planning Home › Our Team › Shannon Smith » Single Entry OIERP Home Our Team Reports and Data Quick Facts Fact Book Common Data Set Program Inventory Student Achievement Data Information Request Form Contact OIERP Go back to directory. Add to Address Book. Shannon Smith Director of Student Success Department: Humana Student Services Center Phone: 318.257.4464Email: shannon@latech.eduOffice: COBB 102BAddress: COBB 102BRuston, LA 71272